Contact

Have a question, a suggestion, or is something in PreFactur not working as it should? Write to us below. There's no 24/7 support team behind this, so it may take a few days to reply, but every message is read.

What you can write to us about

A technical bug: something isn't saving, a calculation looks wrong, a button isn't responding.
A feature suggestion you'd like to see in the invoice editor or the dashboard.
Questions about your account, your saved data, or how to export it.
Errors in the Help Center content (an outdated explanation, a broken link).

If your question is about how to make an invoice, calculate VAT, or which document you need, it's likely already answered in the Help Center — you may find the answer faster there than waiting for an email reply.